Hospitality Supervision and leadership
We offer a range of programmes relevant to this industry, from event planning to customer service and retail skills to contact centre operations and door supervision.
The courses are ideal for people already working in the industry to enhance their career prospects, with recognised qualifications for professional development, and also for people looking to work within a customer-led environment. You will develop your customer service skills and knowledge and learn to work well within a team to deliver what the customer needs.
What opportunities can this lead to?
Retail assistant, door supervisor, events planner, events manager, hospitality manager, sales adviser, call centre operator, customer service adviser, account manager, customer service manager.
Start date: Any Monday
Course time: Times may change subject to demand
Level 3: Recruitment on going.
Class size: Max 15 (average class size 10)
Minimum age: 19
1- Award in Hospitality Supervision and leadership level 3: 2 months
1-Award in Hospitality Supervision and leadership level 3: £250